Before I tell you why low rating I have to say the front desk personnel is great! And I use to love this vet but last 2 times I have went they have not done all they said they were going to during exam that I paid for and I didn't realize it until I got home and I had to call back to ask them. Didn't feel like taking dog all the way back 2 hours later when I realized it and called. This was a new puppy and they were suppose to worm her and they didn't give her the stuff. I paid for that service to. Also they didn't do something else but don't remember what it was right now. Really have to check you're getting all you pay for now and not getting a lot of extras they try to sale you every time you go.
The staff is very friendly & courteous and very passionate to the pets they treat. I take all of my Basset Hounds and they love the veterinarians Dr Marie & Dr Laura
I take my boxer Winston to see Dr. Yates and he absolutely loves her!! He is very anxious and doesn't do well in public but the Lance team and Dr. Yates do a great job keeping him calm. Dr. Yates is a great vet, very knowledgeable and friendly and loves on my dog from start to finish. Highly recommend her and the rest of the Lance team!
I cannot speak highly enough about Dr. Lance and staff! We love them and our dogs, Memrie and Griffin love them! We are extremely satisfied with the outstanding level of personal and professional care provided by everyone at Lance Animal Hospital!
My cat had an abscess that they did surgery on. They gave the cat Burkholderia during surgery with unsterile tools (along with 4 other cats...one being Dr. Laura's cat who died from the infection). As if that wasn't bad enough, they continued to charge me over $2000 dollars to try and nurse her back to health which took over 4 months (meds 4 times a day and touching the wound multiple times a day). So they were the ones who infected the cat but made me pay for it. Please be cautious taking your animals here. They talk a good game, but they don't back it up. They also lied about UGA doing a case study on the Burkholderia outbreak they had. I've spoken with UGA extensively and they have no idea what Lance was talking about.
Lance Animal Hospital is a US Veterinary Care based in Gainesville, Georgia. Lance Animal Hospital is located at 2951 Jay Mountain Rd, Gainesville, GA 30506, USA.
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