LOL Sears site will not accept my review!!!
People have been very helpful to me since then.
The auto service is really good and would recommend them for any car/auto issue you may have. When I'm there the other associates are really nice and are always willing to help and answer questions. I have been in better Sears but this one is pleasant for the town it's in.
Bought a Kenmore dishwasher here 600 range after having GE profile for over 10 years. After 4 months it is not draining. After speaking to a very rude CS rep, they scheduled a tech that did not show up or call during the 8-12 window. Done with Sears
I bought my first set of craftsman tools here in 1999.
The people in the tool department are always there for when you need help.
I like the tools I but from Sears in Gainesville
I was really excited to get this oven as I LOVE to bake. TWICE when using the self cleaning cycle the entire oven went on! Every burner on the top as well as inside the oven. I'm surprised it didn't burn down my house the first time. After turning the self clean cycle on, I went to take a shower. I returned to the kitchen after smelling "wood smoke" It was my cabinetry next to the oven. THE ONLY WAY I COULD TURN THE OVEN OFF WAS TO TURN OFF THE BREAKER IN THE BASEMENT!! (Pushing buttons on the control panel didn't work!) I called and asked for a replacement as I was afraid of this "runaway oven".... but they refused and sent a service man who changed some panel in the back. The next time I went to use the self clean the same thing happened, although I was smart enough not to leave the room! Repair man sent again. I repeatedly asked for a replacement....Nope... They changed the panel in the back again and told me to run a fan next to the back of the oven the next time I use the self cleaning mode! Seriously?!? I NEVER use the self cleaning cycle in the oven anymore as Each time it broke down I had to wait about 2 weeks for repair and I'm literally afraid of this oven. ( I do want to say both repair men where nice and professional) however the company (SEARS) was not helpful or concerned for my family's welfare whatsoever even after I described the fire risk and the fact that the oak cabinetry next to the oven smelled scorched! This all happened within the first year of ownership. Bought a 2 year insurance as I guess I'm stuck with this lemon.
Sears is a US Department Store based in Gainesville, Georgia. Sears is located at 150 Pearl Nix Pkwy, Gainesville, GA 30501, USA.
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